Shipping Cost
We offer free standard shipping on all orders.
Express shipping is available for an additional $6.99 at checkout.
Order Processing
Orders are processed within 1–3 business days, excluding weekends and public holidays.
Shipping Time
Standard shipping usually takes 5–14 business days after your order has been shipped.
Delivery times may vary due to customs, carrier delays, weather, holidays, or other circumstances beyond our control.
Change of Shipping Address
Please make sure your shipping address is correct before placing your order.
To request an address change, contact us at support@nuviamom.com within 24 hours of placing your order. Once an order has been processed or shipped, we may not be able to make changes.
P.O. Boxes & Forwarding Addresses
We currently do not ship to P.O. boxes or mail forwarding addresses.
Order Tracking
Once your order ships, you will receive a confirmation email with a tracking link so you can follow your delivery.
Cancellations & Returns
For cancellations, returns, and exchanges, please see our Return & Exchange Policy.
Contact Us
If you have any questions about your order or delivery, please contact us at support@nuviamom.com or through our Contact Us page.